Scaling Ridge Home Services to $500K/mo
Mike,
With the context from our recent conversations, I strongly believe Ridge Home Services could be a $500K/mo business with a few targeted changes. Here is what I see, what I think is getting in the way, and how we get there together.
Some reasons why
A few observations from our conversations and the work we have already done together.
- Your service quality is real. Customers come back, reviews stay high, and the product is not the problem.
- You understand your market. You know how homeowners feel when their AC dies in July, and how to talk to them differently than the four other vans competing for the call.
- You care about your techs. You would rather work yourself harder than push them past what is fair, which is rarer than it should be.
- Like many founders, you are charismatic and capable, and unfortunately you are also the bottleneck. Phones, dispatch, quoting, quality. All of it runs through you. Growth requires you stepping out of those seats.
With that out of the way, let me get specific. I will start with what I believe you want, then the problems getting in the way, then how we fix them, then how we work together.
Your goals
Here is what I believe you want from Ridge Home Services that you have yet to fully achieve.
- $500K/month without your hours scaling alongside the revenue.
- A reliable personal income that matches the company you built. Call it $400K+/year, instead of taking last from the till.
- Time off without the business buckling. A real week away, eight hours of sleep, dinner with your family.
- The ability to say no to the wrong jobs and the wrong customers without it costing you sleep.
- Trust that your techs deliver work matching the name on the truck. Not "good enough" but "the way you would do it."
- A company with enterprise value, not "you plus six helpers." Something a buyer would pay a real multiple for if you ever wanted to sell.
I have based the above on our conversations. If I am off on any of it, please tell me and we will recalibrate.
Problem factors
You want to get to $500K/mo. The way Ridge is currently set up is preventing that. Three problems are quietly costing you margin and bandwidth right now.
If nothing changes, your next 12 months look like the last 12. You stay glued to the phone during heat waves. You write quotes at 9pm on Sundays. You hire another dispatcher and they last four months. You miss your son’s tournament again. Ridge stays at $200K/mo and you stay at the bottleneck.
Proposed solutions
Three phases of build, then ongoing optimization. Each phase removes a specific bottleneck and frees you up for the next. We do the foundational work first so the rest can compound.
My pitch
I want to be your operations partner.
I have come to enjoy the work we have already done together and I want Ridge Home Services to be a $500K/mo company. That number is conservative if I am being honest with you.
To that end, I want to take operations off your plate — front desk, quoting, dispatch, dashboards, ongoing tune-ups. You stay on what only you can do: leadership, recruiting, the tone of the company. I run the rest. We meet once a week to read the numbers together and decide what to fix next.
Terms
I want skin in the game. Instead of a big flat fee, I would rather take a lower base plus a percentage of revenue. When Ridge grows, I grow. When it does not, I do not deserve the upside. Here is how it works.
Worked examples
I would rather earn $33K when you are at $500K than charge you $20K flat while you are stuck at $200K. This structure says I am betting on us, not just billing for time.
My guarantee
In closing,
I believe Ridge Home Services can be at least double its current size in the next 12 months, with the team you already have, the brand you have already built, and a few system changes. You have a real opportunity in front of you and I want to be the person who helps you take it. If this is a fit, sign below and we begin Phase 1 next week. If not, no hard feelings.
Acceptance
By signing below, both parties agree to proceed with the engagement, terms, and guarantee outlined above.
Mike Sullivan
Jayden Mai
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Legal terms
Scope. The Service Provider will deliver the engagement described above for Ridge Home Services. Any work beyond the defined scope requires a written change order.
Payment. Base fee due on the 1st of each month. Revenue share settled on the last day of each month. Invoices payable within 5 business days. Late fees apply after 10 days at 1.5% per month.
IP & confidentiality. Custom work product transfers to the Client upon receipt of the corresponding payment. Service Provider retains rights to general methodologies. Both parties keep proprietary information confidential (survives 2 years).
Term & termination. Initial 6-month minimum, then month-to-month with 30 days notice. Either party may terminate with 30 days written notice after the minimum term. Disputes resolved by good faith negotiation, then binding arbitration.